Jumeirah Hotels & Resorts–owners of some of the world’s most luxurious hotels–has a reputation for delivering world-class hospitality. In their tradition of excellence, the company compiles data through its customer loyalty program to customize and deliver personalized messaging. This has resulted in nearly 50% customer engagement and a 10% increase of year-over-year revenue.
Discover how Red Lion Hotels Corporation used Dynamics 365, Microsoft Teams, and Office 365 to digitally transform their internal processes to drive higher guest satisfaction. Faced with data-quality issues, the challenges of combining two legacy CRM platforms, and a need to improve internal communications, RLH Corporation consolidated disparate systems into a single platform.
When audiovisual consultants conduct customer site surveys, it remains crucial to factor sound masking and privacy systems into the design. Integrating sound masking technology into meeting spaces or large auditoriums may sound like an afterthought to some, however, the consequences of not doing so are quite significant. Not only does audio carrying over to other areas of a facility disrupt …
Your data is more important to your organization than ever before. In today’s technological world, having the tools to back up your information is vital to success. Azure Backup helps you retain rapidly increasing amounts of data while keeping storage costs low. It makes it easy for you to back up and restore your most important information when the unexpected …
Data is an important part of any modern business. Why not use a data platform with intelligence and security already built in? Microsoft SQL Server 2017 provides extras without extra cost, along with best-in-class performance and flexibility for your on-premises needs. Contact Strategic Communications today to find out how we can help you integrate SQL Server for industry-leading performance and …
It’s easy to forget that the status quo will invariably be interrupted by something at some point in time. Don’t be caught off guard. Prepare your IT for when disaster strikes with Microsoft Azure.
You can use Azure Backup to restore your data in the Microsoft cloud. It replaces your existing on-premises or off-site backup solution with a cloud-based solution that is reliable, secure, and cost-competitive.
With Strategic Communications and Microsoft, your IT team has the resources they need to prepare for the worst-case scenario. Contact us today to find out more.
Lack of knowledge among representatives is one of the biggest pains for customers. That’s an issue we can help with. Strategic Communications is here to aid you in gathering the right set of tools to enable your representatives’ need to provide great customer service.
With Microsoft Dynamics 365, log and access customer history so you can immediately tailor your approach, and facilitate customer needs quickly. With the tools to customize individual customer service experiences your organization can reap the rewards of increased customer satisfaction.
Contact us today to find out how we can help.
If you had access to all your customer data, how would you use it? That’s the question you should consider before you begin to bring your data together; then you can set your organization up for success.
With the Azure data platform, you can take advantage of the efficiency and agility of the cloud by easily migrating to the cloud without changing code. Unlock insights and make predictions faster with Azure.
Strategic Communications and Microsoft are here to help you get the most out of your data. Contact us today to find out how we can help you transition to the data platform that IT pros trust.
Allscripts, a leading healthcare software manufacturer, needs to host its applications securely and reliably. At Strategic Communications, we know that security and reliability can be tough to find today. That’s why we’re here to help.
In just three weeks, Allscripts lifted and shifted dozens of applications running on 1,000 virtual machines to Azure. With their data backed up by Azure SQL Database, Allscripts is ready for their digital future.
Your business can do the same. If you have any interest in a secure and reliable IT service provider, join with us and Microsoft to bring your organization to the next level.
How does your business engage customers? Chances are, like many businesses, your system could use a little improving. At Providence St. Joseph, they must facilitate patient needs quickly and that means having instant access to patient history. Your team needs the tools to do the same and Strategic Communications knows how to help.
Microsoft Dynamics 365 is a powerful CRM tool that your organization can employ to streamline the information flow from customer to employee.
Contact us to find out how we can help you integrate a suite of Microsoft services to help drive your customer experience to new heights.