Managed Services

MANAGED SERVICES: FREE UP IT RESOURCES

As your business grows, the demand for IT becomes more critical. The number of devices touching your network needs constant management, as well as your web facing applications. If your organization lacks the IT resources to manage your entire network, then the result often leads to stunted growth, security breaches and missed opportunities. Strategic Communications holds certifications as a Cisco Gold Partner, a Microsoft Cloud Solution Provider and an Amazon Web Services Certified Partner. Our managed services staff act as your dedicated IT support. In addition, our experts provide initial assessments and work with your team to roadmap a successful strategy!

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Network & Email Managed Services

Your IT network is a critical component of your business. Protecting it from malicious attacks is a significant priority for any CIO. Strategic Communications provides network & email managed services for any size and any type of network. Our team of certified network security experts utilize the most modern network monitoring tools from Cisco, Barracuda, Dell, F5, SonicWall and HPE/Aruba. Strategic is a Microsoft Cloud Solutions Provider and has vast expertise in Microsoft Office 365 application management. We provide you with accurate reporting and analytics, as well as a comprehensive plan to optimize your network security.

Microsoft Cloud Services Provider

Our expertise in Microsoft Office 365 and Azure awarded Strategic as an authorized Microsoft Cloud Solutions Provider! Our engineers guide your business through the strategies for digital transformation, enabling your business to move into the future. The benefits with working with a Microsoft Cloud Solutions Provider include:

  • Reduce expenses and eliminate overlapping services by architecting a Public, Private or Hybrid Cloud solution – all on a single invoice.
  • Improve efficiency with Public Cloud, Private Cloud and IT services coordinated from a single provider.
  • Increase productivity with solutions customized to your requirements and the rapid deployment and reduced learning curve that comes with Microsoft Azure.
  • Retain control of what you want to control, and handoff administration aspects out of your scope, or simply don’t have time for.
  • Offer superior 24/7 support with proactive management and monitoring to minimize downtime and delays.

Desktop & Servers

Strategic Communications provides organizations periodical updates, patches and upgrades to desktop and server devices. Either on-premise, virtual or in the cloud, our certified IT team monitors, deploys and manages your desktops and servers. Our IT experts retain certifications in the latest in Microsoft Office 365, Microsoft Cloud, Dell Servers, Dell Storage and VMware.

Managed Services: Data Back up

Having your data backed up periodically often turns into a huge time constraint as well as resource intensive. Strategic Communications’ provides data back up managed services for on-premise, virtual and cloud-integrated systems. Our managed services offering gives you the flexibility to easily back up data wherever it resides—on premises or in the cloud. Replicate the data to the Microsoft Cloud, Amazon Web Services (AWS), or a private location of your choice. Simple to configure and manage, and totally automated, our Data Backup is truly a “set it and forget it” solution.

Managed Services: Onsite Tech Support

Utilize our certified managed services experts on-site to address any IT issue. Strategic’s experts diagnose IT problems, correct the issue, and develop a long-term strategy preventing future occurrences. Our team of engineers hold the latest certifications with Microsoft, VMware, Amazon Web Services, Cisco, Dell, HPE, Crestron, Polycom and more. Let our experience work for you!

HelpDesk and NOC

Having issues with your device or applications? Need an IT issue resolved immediately? Utilize our IT HelpDesk and NOC to quickly address any IT issue. Our team of certified IT experts will guide you over the phone or remote into your network, accurately diagnosing the problem.

Our HelpDesk is here for you

  • 24/7 Support
  • Experienced and Reliable Service Personnel
  • Remote Login Capability
  • ISO 9001 certified for customer service quality
  • In House Support. No Outsourcing
Managed Services: Asset Management

Strategic Communications provides organizations with consultations regarding decommissioning and procurement of IT assets. These consultations outline current IT assets, end-of-life assets and upgrading/replacement. Our managed services experts develop a long-term roadmap of your assets’ lifecycles and formulate a comprehensive strategy for upgrades and integrations.