Managed Services

Top Level IT Talent

As your business grows, the demand for IT becomes more critical. The number of devices touching your network needs to be managed, as well as your web facing applications. If your organization does not have the IT resources to manage your entire network, it can lead to stunted growth, security breaches and missed opportunities. Strategic Communications is certified as a Cisco Gold Partner, a Microsoft Cloud Solution Provider and an Amazon Web Services Certified Partner. Our highly trained staff work as your dedicated IT support. We’ll provide initial assessments and work with your team to roadmap a successful strategy!

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Network & Email Monitoring

Your IT network is a critical component of your business, and protecting it from malicious attacks is a significant priority for any CIO. Strategic Communications provides network & email monitoring services for any size and any type of network. Our team of certified network security experts utilize the most modern network monitoring tools from Cisco, Barracuda, Dell, F5, SonicWall and HPE/Aruba. Strategic is a Microsoft Cloud Solutions Provider and has vast expertise in Microsoft Office 365 application management. We provide you with accurate reporting and analytics, as well as a strategic plan to optimize your network security.

Microsoft Cloud Services Provider

Our expertise in Microsoft Office 365 and Microsoft Azure has made us an authorized Microsoft Cloud Solutions Provider! Our engineers guide your business through the strategies for digital transformation, enabling your business to move into the future. Here are some of the benefits with working with a Microsoft Cloud Solutions Provider:

  • Help you reduce expenses and eliminate overlapping services by architecting a Public, Private or Hybrid Cloud solution – all on a single invoice.
  • Improve efficiency with Public Cloud, Private Cloud and IT services coordinated from a single provider who understands your business’s needs.
  • Increase productivity with solutions customized to your requirements and the rapid deployment and reduced learning curve that comes with Microsoft Azure.
  • Allow you to retain control of what you want to control, and handoff administration aspects that are out of your scope, or that you simply don’t have time for.
  • Offer superior 24/7 support with proactive management and monitoring to minimize downtime and delays.

Desktop & Servers

Strategic Communications provides organizations periodical updates, patches and upgrades to desktop and server devices. Either on-premise, virtual or in the cloud, our certified IT team will monitor, deploy and manage your desktops and servers. Our IT experts are certified in the latest in Microsoft Office 365, Microsoft Cloud, Dell Servers, Dell Storage and VMware.

Data Back up

Having your data backed up periodically is a process that can be time consuming as well as resource intensive. Strategic Communications’ Data Back Up is designed from the ground up for on-premise, virtual and cloud-integrated systems you depend on today. It gives you the flexibility to easily back up data wherever it resides—on premises or in the cloud—and to replicate the data to the Microsoft Cloud, Amazon Web Services (AWS), or a private location of your choice. Simple to configure and manage, and totally automated, our Data Backup is truly a “set it and forget it” solution for total peace of mind.

Onsite Tech Support

Organizations can utilize our team of certified IT experts to be physically on-site. Our experts will diagnose any IT problem you are having, correct the issue, and develop a long-term strategy to prevent future occurrences. Our team of engineers hold the latest certifications with Microsoft, VMware, Amazon Web Services, Cisco, Dell, HPE, Crestron, Polycom and more. Let our experience work for you!

HelpDesk and NOC

Having issues with your device or applications? Need an IT issue resolved immediately? Organizations can utilize our IT HelpDesk and NOC to quickly address any IT issue they are experiencing. Our team of certified IT experts will guide you over the phone or remote into your network to resolve any issue.

Our HelpDesk Is Here For You

  • 24/7 Support
  • Experienced and Reliable Service Personnel
  • Remote Login Capability
  • ISO 9001 certified for customer service quality
  • In House Support. No Outsourcing
Asset Management

Strategic Communications provides organizations with consultations regarding their IT assets. These consultations will outline current IT assets and what is going end-of-life and needs to be replaced. We will develop a long-term roadmap of your assets lifecycles and formulate a comprehensive strategy on upgrades and integrations.