FEDERAL CONTRACTS

The Strategic Communications Team

Engineering, System Engineering and Process Engineering Support

Jerry Reed – Sr. Network Administrator

Accomplished network professional with over 25 years of experience specializing in network optimization to include stability, scalability, and segmentation, performance and QOS VoIP delivery. Support development of new systems and applications to enhance our capabilities and integrate to existing equipment and applications for legacy compatibility. Very experienced in a Microsoft environment. Very experienced with infrastructure components including routers, switches, modems, CAT5/6 wiring and Fiber Optic. Also experienced with Voice Telephony systems both legacy TDM and VoIP as well as data and voice circuits and working with the vendors/providers and the technical documentation process for both in-place systems and tracking development versions, iterations and merges.

Last 3 years of experience:
IT Director Strategic Communications (Louisville, KY) – October 2010 – Present

    Responsible for Design and implementation of a state of the art Enterprise network across 7 geographic regions. This includes performance monitoring, setup and supporting remote/mobile users, system upgrades, patches, group policy, security and service desk support.

    Provide Tier 3 level support to both internal and external customers ensuring prompt resolution of performance issues.

    Responsible for installation, routine maintenance and upgrades for equipment including routers, switches, remote access routers, Wireless Lan Controller w/WiFi access points, UC VoIP/collaboration infrastructure

    Responsible for technology refresh and research projects recommending the latest solutions in accordance with IT best practices

    Provide overall Enterprise Architecture documentation and disaster recovery planning for internal and external customers

    Utilize Information Assurance to keep up with evolving technology, applications and user needs.

Contract-Specific Information
Percent of Time for Functional Area – 100%
Primary Zone Work Location – Zone 5
Proposed Functional Area Assignments – SOW 3.2 and SOW 3.12

Software Engineering, Development, Programming, and Network Support

Peter Tran – Sr. Developer and Network Administrator

Microsoft Certified Solutions Developer with over 9 years of experience in software development of primarily client/server and Web applications. Possesses full life cycle development experience including requirements analysis, design, specifications, extensive coding, testing, documentation, and corporate training. Extensive technical experience with MS.NET technologies, MS SQL Server database, C# (WinForms and WebForms), ASP, ASP.NET, Visual Basic, VB.NET and COM. Highly skilled in developing databases and in writing complex stored procedures using T-SQL. Experienced in database security in MS SQL Server 2008/2005/2000 and MS SQL Server backend. Experienced in Object-Oriented Programming (OOP), Service-Oriented Architecture (SOA), and Agile methodologies. Excellent analytical, interpersonal and communication skills.

Last 3 years of Experience:
Developer and Network Administrator – Strategic Communications (Louisville, KY) – September 2012 – Present

    Designed and developed tracking systems for the Human Resource (HR) Solutions, Ft. Knox. KY. Using Classic ASP and ASP.NET, MS SQL

    Build Crystal Reports with SSRS, BIDS, and Crystal XI

    Systems software developer designing computing systems, including the user interface: Includes systems used within company as well as operating systems for electronics such as mobile phones.

    Develop custom-made software for consumer applications, design databases for organizations.

    Perform technical root cause analysis and outline corrective action for given problems

    Collaborates and adds value through participation in peer code reviews, providing comments and suggestions

    Install and support LANs, WANs, network segments, Internet, and intranet systems.
    Install and maintain network hardware and software.

    Analyze and isolate issues.

    Monitor networks to ensure security and availability to specific users.

    Identify user needs, evaluate and modify system’s performance, determine network and system requirements.

    Maintain integrity of the network, server deployment, and security.

    Ensure network connectivity throughout a company’s LAN/WAN infrastructure is on par with technical considerations.

    Design and deploy networks.

    Perform network address assignment.

    Assign routing protocols and routing table configuration.

    Assign configuration of authentication and authorization of directory services.

    Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers.

    Maintain network servers such as file servers, VPN gateways, intrusion detection systems.

    Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches.

Contract-Specific Information
Percent of Time for Functional Area – 100%
Primary Zone Work Location – Zone 5
Proposed Functional Area Assignments – SOW 3.6

Information System (IS) Development, Information Assurance (IA), and Information Technology (IT) Support

Jerry Reed – Sr. Network Administrator

Accomplished network professional with over 25 years of experience specializing in network optimization to include stability, scalability, and segmentation, performance and QOS VoIP delivery. Support development of new systems and applications to enhance our capabilities and integrate to existing equipment and applications for legacy compatibility. Very experienced in a Microsoft environment. Very experienced with infrastructure components including routers, switches, modems, CAT5/6 wiring and Fiber Optic. Also experienced with Voice Telephony systems both legacy TDM and VoIP as well as data and voice circuits and working with the vendors/providers and the technical documentation process for both in-place systems and tracking development versions, iterations and merges.

Last 3 years of experience:
IT Director Strategic Communications (Louisville, KY) – October 2010 – Present

    Responsible for Design and implementation of a state of the art Enterprise network across 7 geographic regions. This includes performance monitoring, setup and supporting remote/mobile users, system upgrades, patches, group policy, security and service desk support.

    Provide Tier 3 level support to both internal and external customers ensuring prompt resolution of performance issues.

    Responsible for installation, routine maintenance and upgrades for equipment including routers, switches, remote access routers, Wireless Lan Controller w/WiFi access points, UC VoIP/collaboration infrastructure

    Responsible for technology refresh and research projects recommending the latest solutions in accordance with IT best practices

    Provide overall Enterprise Architecture documentation and disaster recovery planning for internal and external customers

    Utilize Information Assurance to keep up with evolving technology, applications and user needs.

Contract-Specific Information
Percent of Time for Functional Area – 100%
Primary Zone Work Location – Zone 5
Proposed Functional Area Assignments – SOW 3.2 and SOW 3.12

Nicole Briddon – Sr. Network Engineer

Proactive Network Engineer with nine years of experience maximizing network uptime and efficiency. Prioritized cryptography, encryption, SSH, STIG security standards. Coordinated 25 personnel servicing 2,000 Comm Center users. Expanded services with VoIP, 802.1x, PoE, 10GigE, Wireless and WAN Optimization projects. Controlled change management with Remedy and Visio documentation. Bilingual: Spanish/English

Last 3 years of experience:

Sr. Network Engineer – Strategic Communications (Louisville, KY and Remote) – October 2014 – Present

    Provide installation, implementation and troubleshooting support and design consultation for large scale state-of-the-art Information Technology systems with specialty in the areas of Route/Switch and Security.

Network Engineer – Vertek (Community Health Systems) (Multiple Locations, 100% Travel) – January 2014 – October 2014

    Build, upgrade, transition, troubleshoot hospital and remote clinic hardware and MetroEthernet circuits.

    Upgraded critical medical network bandwidth and stability to corporate standards

Network Engineer – FCS (Dupont, Axalta) (Houston, TX) – August 2013 – January 2014

    Quickly resolved network outages by correcting 4500 chassis switch boot process and replacing dead Cisco 3560 switches.

    Implemented future disaster recovery by creating configuration backups and Visio documentation.

    Planned future VOIP, WAP and WAN transition projects by consulting on upgrade options for PoE switches, fiber and company-wide standards.

OCONUS WAN Engineer – IZ Technologies, Inc (for USMC) (Camp Leatherneck/FOB LKG, Afghanistan) – June 2012 – July 2013

    Designed and Optimized DoD NIPR, SIPR, CENTRIXS-ISAF, and BLACK CORE networks.

    Implemented and maintained security compliant with DISA Security Technical Implementation Guides (STIGs) on NIPR/SIPR/CXI classed networks and the BLACK CORE transport.

    Optimized and maintained over 3000 ISR/ASR routers and switches.

    Monitored and controlled misconfigurations with Network Configuration Manager.

    Improved network performance and availability by implementing standard QoS policies (marking, queuing, shaping) on low reliability satellite links and to ISP requirements (AWCC – Afghan ISP).

    Troubleshot, configured and maintained remote devices: BGP Peers, EIGRP adjacencies, prefix-lists, distribute-lists, route-maps, MTU, GRE over IPSec tunnels, TACLANE subnets, Security-Associations (crypto), default-route advertisement, and MLoS (AWCC).

    Redesigned, upgraded BLACK CORE (transport) from remote (FOB LKG) to main site.

Contract-Specific Information
Percent of Time for Functional Area – 100%
Primary Zone Work Location – Zones 4 and 5
Proposed Functional Area Assignments – SOW 3.12 and SOW 3.19

In-Service Engineering, Fleet Introduction, Installation and Checkout Support

Nicole Briddon – Sr. Network Engineer

Proactive Network Engineer with nine years of experience maximizing network uptime and efficiency. Prioritized cryptography, encryption, SSH, STIG security standards. Coordinated 25 personnel servicing 2,000 Comm Center users. Expanded services with VoIP, 802.1x, PoE, 10GigE, Wireless and WAN Optimization projects. Controlled change management with Remedy and Visio documentation. Bilingual: Spanish/English

Last 3 years of experience:

Sr. Network Engineer – Strategic Communications (Louisville, KY and Remote) – October 2014 – Present

    Provide installation, implementation and troubleshooting support and design consultation for large scale state-of-the-art Information Technology systems with specialty in the areas of Route/Switch and Security.

Network Engineer – Vertek (Community Health Systems) (Multiple Locations, 100% Travel) – January 2014 – October 2014

    Build, upgrade, transition, troubleshoot hospital and remote clinic hardware and MetroEthernet circuits.

    Upgraded critical medical network bandwidth and stability to corporate standards

Network Engineer – FCS (Dupont, Axalta) (Houston, TX) – August 2013 – January 2014

    Quickly resolved network outages by correcting 4500 chassis switch boot process and replacing dead Cisco 3560 switches.

    Implemented future disaster recovery by creating configuration backups and Visio documentation.

    Planned future VOIP, WAP and WAN transition projects by consulting on upgrade options for PoE switches, fiber and company-wide standards.

OCONUS WAN Engineer – IZ Technologies, Inc (for USMC) (Camp Leatherneck/FOB LKG, Afghanistan) – June 2012 – July 2013

    Designed and Optimized DoD NIPR, SIPR, CENTRIXS-ISAF, and BLACK CORE networks.

    Implemented and maintained security compliant with DISA Security Technical Implementation Guides (STIGs) on NIPR/SIPR/CXI classed networks and the BLACK CORE transport.

    Optimized and maintained over 3000 ISR/ASR routers and switches.

    Monitored and controlled misconfigurations with Network Configuration Manager.

    Improved network performance and availability by implementing standard QoS policies (marking, queuing, shaping) on low reliability satellite links and to ISP requirements (AWCC – Afghan ISP).

    Troubleshot, configured and maintained remote devices: BGP Peers, EIGRP adjacencies, prefix-lists, distribute-lists, route-maps, MTU, GRE over IPSec tunnels, TACLANE subnets, Security-Associations (crypto), default-route advertisement, and MLoS (AWCC).

    Redesigned, upgraded BLACK CORE (transport) from remote (FOB LKG) to main site.

Contract-Specific Information
Percent of Time for Functional Area – 100%
Primary Zone Work Location – Zones 4 and 5
Proposed Functional Area Assignments – SOW 3.12 and SOW 3.19

Program Support: Business, Financial Management and Technical

William S. Kelley – IT Program Manager

Results-driven program manager with vast experience, education and proven track record in increasing productivity, quality, and customer satisfaction.

    Creative thinker and analytical problem-solver with demonstrated ability to manage projects from planning through execution and completion under the pressure of fast-paced, time-sensitive environments.

    Exceptional interpersonal communicator who effectively interacts with clients and all levels of management.

    Decisive, energetic, focused team leader and team player who leads high-performing teams through implementing change and improvements.

Last 3 years of experience:

Senior Project Manager-US Army Accessions Command (USAAC) – Strategic Communications (Ft. Knox, KY) January 2011-Present

    Manage Army/Navy Network Interconnect Project extending communications from Army recruiting station to Navy recruiting station.

    Ensure Strategic technicians and subcontractors have materials, tools and resources to complete SOW.

    Manage network interconnect schedule for over 700 recruiting stations nationwide.
    Deliver Daily Report of call closures.

    Monitor and reschedule sites with personnel and equipment challenges.

    Coordinate schedules with Navy Network Operations Centers in Norfolk, VA and San Diego, CA to ensure network scripts are correct to establish communications path.

    Develop Network Interconnect Statement of Work for distribution to Strategic technicians and subcontractors for easy to follow on-site guide.

    Maintain ongoing communications with Ft. Knox contract management team.

Contract-Specific Information
Percent of Time for Functional Area – 100%
Primary Zone Work Location – Zone 5
Proposed Functional Area Assignments – SOW 3.20